The Social Protection Fund's initiatives to ensure a respectable quality of life for citizens are in line with the goals of Oman Vision 2040 to establish a cohesive and affluent society, as seen by the consistent expansion in social protection services in the Governorate of South Al Batinah.
The Fund's statistical reports indicate that by the end of June 2025, the total number of recipients in South Al Batinah was 169,998 people from all walks of life.
With 142,041 children, children came out on top of the list of beneficiaries, followed by 18,867 senior citizens. 4,651 recipients were those with disabilities, while 1,548 were orphans and widows. 2,891 families also received financial help.
The Fund's activities include a comprehensive system of innovative and streamlined services, in addition to financial assistance.
In all, 3,120 services were provided, 246 of which were field services that were carried out remotely via phone or other means of communication, obviating the necessity for face-to-face interactions and saving beneficiaries time and energy.
Simultaneously, utilizing digital transformation technologies, 2,792 self-service transactions were carried out online via the Fund's headquarters or online portals.
In order to raise social awareness of the rights of target groups and familiarize the public with its programs and services, the Fund also planned 47 awareness initiatives, such as seminars and direct meetings.
In addition, 35 proactive services were provided, including predictive measures to anticipate the needs of beneficiaries and media operations.
Reflecting a move towards a more productive and comfortable work environment, the Fund's South Al Batinah branch has relocated to a new, state-of-the-art headquarters.
The design prioritizes accessibility for all community members, especially those with disabilities, by including completely equipped pathways and amenities to guarantee smooth access and top-notch service delivery.
The Fund emphasizes community participation by taking part in neighborhood events, strengthening its humanitarian and development function.
